Eric Gordon is the Founding Director of the Engagement Lab and a Professor in the Department of Visual and Media Arts at Emerson College. His research focuses on digital civic engagement, public participation, and game-based learning. He is particularly interested in the transformation of civic institutions, including government and journalism, in the wake of technological disruption, and the emerging tensions between technological efficiency in "smart city" solutions and democratic governance. Eric works with cities and organizations around the world to design creative media approaches to public participation, using games, augmented reality, and virtual reality. He has served as an expert advisor for the UN Development Program, the International Red Cross / Red Crescent, and the World Bank.